Shipping Policy

As our service is delivered digitally, there is no physical shipping involved. Upon successful payment, you will receive access to the software through your registered account. Access details, including login credentials and instructions, will be sent to your registered email address immediately or within a few minutes of the transaction.

Refund Policy

1. Subscription Plans: Refunds for subscription-based services are not provided. However, we may offer refunds in specific circumstances, such as if there is a significant issue with the software that we cannot resolve within a reasonable timeframe. All refund requests must be submitted within 14 days of the initial purchase.

2. Free Trials: If you are on a free trial, you can cancel at any time during the trial period without being charged. Once the trial period ends, the subscription fee will be charged automatically.

3. One-Time Purchases: For one-time purchases (e.g., software licenses or add-ons), refunds are only granted in cases of technical failure that cannot be resolved. Requests must be made within 30 days of purchase.

Pricing Policy

1. Subscription Fees: Subscription fees are charged on a recurring basis (monthly and annually) as per the plan you select. All fees are subject to change, but any changes will be communicated to you in advance. Pricing may vary depending on the features, usage levels, or specific agreements.

2. Promotions and Discounts: Any promotional pricing or discounts are valid only for the duration specified. Once the promotional period ends, standard pricing will apply.

3. Taxes: Prices do not include applicable taxes, and you are responsible for paying any such taxes applicable to your purchase.

Cancellation Policy

1. Subscription Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing cycle, and you will retain access to the service until then. No partial refunds will be provided for unused portions of the subscription period.

2. Service Termination: We reserve the right to terminate your account and access to the service for violations of our terms of service or acceptable use policy. In such cases, no refunds will be provided.

3. Cancellation Due to Non-Payment: If we do not receive payment within the specified time, your subscription will be suspended. Continued non-payment may result in the cancellation of your account.

Contact Information For any questions or concerns regarding our policies, please contact our support team at support@dblbtech.com. We are here to help you and ensure you have the best possible experience with our service.